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Packed House for MAC Maintenance Workshop
Packed House for MAC Maintenance Workshop

It was standing room only at MAC’s recent maintenance workshop held at Puritan Cleaners in Richmond VA.  

The program, “Proper Maintenance:  The Key to Productivity and Efficiency” was attended by over 30 people and 10 different plants.  People came from all over the MAC region and even traveled in from Atlanta, GA.  The reviews after the program were outstanding, and there were suggestions for more programs in the future.

“I loved it,” offered Chris Eldredge of Augusta Cleaners & Formals, “and I am very glad I came.  The topic was great, the instructors were terrific, and it was a great opportunity to meet other cleaners from around the area.  I look forward to more of these types of programs.”

Jerry Moore, of Moore Industrial Services, hosted the program and drew on his years of experience.  He had developed an in-depth presentation and focussed on all the necessary preventative maintenance people need to do on their equipment, but also explored some of the easier self-service maintenance many cleaners are capable of.

“While Jerry had a great presentation,” observed Peter Blake, “he was at his best when the audience participated and asked questions and made observations.  He was able to answer all their questions and give some very valuable insight into work that needs to be done at all plants.  I was particularly impressed with how knowledgeable he was with all the equipment, and the specifics of all the different brands.  This was one of the most informative maintenance workshops I have seen.”

MAC wishes to thank Puritan Cleaners for their hosting of the program and for helping to coordinate the dinner and the MAC Board Meeting.  MAC also thanks Dianne Lee of The Press Dry Cleaners for presenting a “MAC Cake” for dessert. 

Interested in programs in your area?  Call the MAC Office at 800-235-8360 or e-mail us at and give us your suggestions!  We are always looking for input.


MAC is Looking for a Few Good People Like You!!
MAC is Looking for a Few Good People Like You!!

It is no secret we are all doing more with less.  We are working harder than we have worked in recent years, and we seem to always be behind!  I know I am and I am sure you all are feeling the same pressures.

I bet the last thing on your mind is volunteering to another group or Board that will take up even more of your precious free time, but we need people like you to help steer MAC in the right direction.  

When I joined the Board, I had the same reservations you all probably do:  “I am too busy, I don’t have much to offer, I can’t help, I don’t know enough to be of service”, and the list goes on.

Sound like your first thoughts?  I am here to tell you, YOU are exactly what we need, and trust me, if you do volunteer, not only will you be a big help, but you will also benefit greatly from the experience.  I know I did.  Being on the MAC Board played a significant role in building my cleaners and making it successful.  

I have met incredible people from all areas of the MAC Region -- and throughout the country.  We have become friends, colleagues, and mentors to one another.  When I have questions or concerns, I have a whole network of people I feel comfortable reaching out to.  

Through my work with MAC I have first-hand knowledge of all the programs and services DLI and MAC offer.  Many members struggle to understand how to use the services and the ways the programs can benefit their own operations.  Through getting to know the incredible staff at MAC and DLI I have even more tools available to me.
For example, whenever I am looking for a new piece of equipment or making a new investment,  I have been able to explore all the options and have gotten close personal feedback on the pros and cons of each.  Without my Board experience, I am not sure I would have the same level of comfort in reaching out to my peers.

MAC is a strong Association and we are well positioned to help the industry and our members. We want YOU to be a part of that.  We need YOUR input into ways you need help and developing programs you feel would be beneficial. Contact Peter Blake at the MAC Office if you want to learn more.


A Certificate of Insurance Can Save You From Paying Unnecessary Claims
A Certificate of Insurance Can Save You From Paying Unnecessary Claims

 Jackie Smith, Henderson Insurance (Columnist for Cleaner & Launderer Magazine)

Recently, I had an insured call and ask “My landlord wants me to provide a COI.  What is a COI?”  COI is short for Certificate of Insurance. Landlords always request them.  

If you are doing work for hotels or other businesses, they always request them.  Below I will outline what a COI is and why it is so important for YOU to obtain them from contractors that are doing work for you.

A certificate of insurance is a document used to provide proof of insurance coverage.  It will contain information on the types and limits of coverage, the named insured, policy number and effective dates. It verifies that a business has active insurance coverage. This proof of insurance does not take place of the actual insurance policy.

Certificates are usually requested by the opposite party in an agreement or contract.  As I indicated above, your Landlord will definitely request one.  If you are leasing equipment, the leasing Company will also request one. Quite often, these 3rd parties will also ask to be named as additional insured.  YOU need certificates of insurance as well.

As a business owner, you need to protect your business.  You have many independent contractors that you do business with.  Do you send your shirts out?  Do you have equipment repair people work on your machines?  Do you have a cleaning service that cleans your location?  You must ask these contractors for a COI.  This will protect you in the event the contractor is injured while performing the work for you.  Your independent contractors must be insured.  

I have one drycleaner who hired a mechanic to repair her pants press.  In the process, a piece of metal came up and hit the repairman in the eye.  After medical treatment, he lost eyesight in his eye.  He filed a claim under the drycleaner’s liability policy and received a settlement.  Consequently, the drycleaner’s policy was nonrenewed and that drycleaner had to pay more premiums for the next 3 years.

We often get calls from an owner of an agency/drop store stating the plant that does their dry cleaning has ruined a garment.  The plant will not take responsibility.  It is important for you to have a COI showing that plant has coverage.    If you have worker compensation coverage, it is imperative that you obtain proof of insurance OR the Insurance Company may charge your payroll for these contractors.  Worse case, the Company could non renew your policy if you hire subcontractors who do not have insurance coverage.

The Insurance agent or Broker.  Your subcontractor will need to contact their agent/broker for the COI.  If your business needs to provide proof, you would call your agent/broker.  Generally the COI can be produced quickly.  At Henderson Insurance Agency, we have a 24 hour turn around (or sooner)
In the event you do not know what one looks like, there is a sample COI on the MAC website.  This should be a very important part of your insurance coverage.  If you have any questions about COI, call your Insurance Agent and discuss it with him/her.




Meet Your Executive Director

I am very excited to be working with the MidAtlantic Association of Cleaners!  I have been involved with the North East Fabricare Association for over 25 years, and I am excited to bring some of that experience and knowledge to other parts of the East.  We are currently reviewing our programs and services to see what we can improve, strengthen and add.  I have been a featured speaker on marketing, social media, customer service and OSHA training.   

All members are encouraged to call or contact me at anytime.  I want to hear from you!  If there are ways we can better serve you, or things you thing the association needs to be involved in, let us know: (800-235-8360) or e-mail me at


Peter Blake,
Executive Director, MAC 


Meet Your Executive Director
About us

Regional Association for dry cleaners serving the DC, MD, VA & WV

Contact us
Peter Blake
14700 Sweitzer Lane
Laurel, MD 20724
240-295-4200 (fax)